Last Updated: March 1, 2023
Welcome to Covocao Travel Agency! These Terms of Service ("Terms") govern your access to and use of the Covocao Travel Agency website (covocao.com), services, and applications (collectively, the "Services").
Please read these Terms carefully before using our Services. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
By accessing and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using our Services on behalf of a company, organization, or other entity, then "you" means both you and that entity, and you represent and warrant that you are authorized to bind that entity to these Terms and that you agree to these Terms on that entity's behalf.
We may modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms and notify you by email and/or by posting a notice on our website. Your continued use of our Services after we have posted modified Terms constitutes your acceptance of the modified Terms.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:
Some of our Services may require you to create an account. When you register for an account, you agree to:
We reserve the right to suspend or terminate your account if we suspect any information provided is inaccurate, false, or violates our Terms.
Covocao Travel Agency acts as an intermediary between you and various travel suppliers (airlines, hotels, tour operators, etc.). We do not own, operate, or manage any transportation, accommodation, or tour services. We are not responsible for the actions or inactions of travel suppliers or their failure to provide services as promised.
While we make every effort to ensure the accuracy of information on our website, we cannot guarantee that all information is complete, accurate, or up-to-date. Prices, availability, and other details are subject to change without notice. It is your responsibility to verify all information before making a booking.
When you make a booking through our Services:
You are responsible for obtaining and maintaining all necessary travel documents (passports, visas, health certificates, etc.) required for your trip. We are not responsible if you are denied entry or transit due to insufficient documentation.
Cancellation and refund policies vary by travel supplier and type of service. Specific policies will be disclosed before you complete your booking. In general:
We strongly recommend purchasing comprehensive travel insurance to protect your investment. Travel insurance is your responsibility and should be purchased at the time of booking.
You may have the opportunity to submit reviews, comments, feedback, and other content ("User Content") to our Services. You retain ownership of your User Content, but by submitting it, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content.
You agree not to submit User Content that:
We have the right, but not the obligation, to monitor, edit, or remove any User Content. We are not responsible for the accuracy, completeness, appropriateness, or legality of User Content.
The Covocao Travel Agency name, logo, website, and all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software) are owned by Covocao Travel Agency or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. You may not:
To the maximum extent permitted by law, Covocao Travel Agency, its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with:
In no event will our total liability to you for all claims arising out of or relating to these Terms or our Services exceed the amount paid by you to us for the specific booking or service giving rise to the claim.
Our Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We specifically disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
You agree to defend, indemnify, and hold harmless Covocao Travel Agency, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We will not be liable for any failure to perform our obligations if such failure is due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government action, labor disputes, fire, flood, storms, earthquakes, epidemics, pandemics, or other health emergencies.
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our Services shall first be attempted to be resolved through informal negotiations. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in Vancouver, British Columbia, in accordance with the rules of the British Columbia International Commercial Arbitration Centre.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Covocao Travel Agency concerning the Services.
If you have any questions about these Terms, please contact us at:
Covocao Travel Agency
123 Traveler's Way, Suite 400
Vancouver, BC V6B 4X3
Canada
Email: [email protected]
Phone: +1 (604) 555-7890