Last Updated: March 1, 2023
At Covocao Travel Agency ("Covocao," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website covocao.com or use our services.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
When you visit our website, we may automatically collect certain information about your device and usage of our website. This information may include:
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.
For more information about our use of cookies, please see our Cookie Policy.
We may use the information we collect for various purposes, including to:
We may share your personal information in the following situations:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
To fulfill your travel bookings, we may share your information with airlines, hotels, tour operators, car rental companies, insurance providers, and other travel suppliers and partners.
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
We may disclose your information to protect the rights, property, or safety of Covocao, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.
We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
Depending on your location, you may have certain rights regarding your personal information. These may include:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided below. You will still receive transaction-related emails regarding products or services you have requested.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such settings may significantly impact your experience using our website, as some features may not function properly without cookies.
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including personal information, to Canada and process it there.
Your submission of such information represents your agreement to that transfer.
Our website may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Covocao Travel Agency
123 Traveler's Way, Suite 400
Vancouver, BC V6B 4X3
Canada
Email: [email protected]
Phone: +1 (604) 555-7890