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Cookie Policy

Last Updated: March 1, 2023

This Cookie Policy explains how Covocao Travel Agency ("Covocao," "we," "us," or "our") uses cookies and similar technologies on our website (covocao.com). This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies can be "persistent" or "session" cookies:

  • Persistent cookies remain on your device after you close your browser until they expire or you delete them.
  • Session cookies are temporary and are deleted from your device when you close your browser.

2. Similar Technologies

In addition to cookies, we may use other similar technologies on our website:

  • Web beacons (also known as "pixel tags" or "clear GIFs") are small transparent image files used to track user behavior on websites.
  • Local Storage Objects are pieces of data stored on your device by your browser.
  • JavaScript can be used to store and retrieve information on your device.

For simplicity, we'll refer to all these technologies as "cookies" throughout this policy.

3. Types of Cookies We Use

We use the following types of cookies on our website:

3.1 Necessary Cookies

These cookies are essential for the basic functions of our website. They enable core features such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.

Examples of necessary cookies we use:

  • Cookies that remember your login status
  • Cookies that help with website security
  • Cookies that enable shopping cart functionality
  • Cookies that allow you to access your account

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. The information they collect helps us improve our website and your browsing experience.

Examples of analytics cookies we use:

  • Google Analytics cookies to track page views, entry and exit pages, and time spent on the site
  • Cookies that help us understand which features are most popular
  • Cookies that help us identify website errors and usability issues

3.3 Marketing Cookies

These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an ad. These cookies can share information with other organizations or advertisers.

Examples of marketing cookies we use:

  • Cookies used for retargeting ads based on your previous browsing history
  • Cookies used to measure the effectiveness of our advertising campaigns
  • Cookies from social media platforms related to sharing our content

3.4 Preference Cookies

These cookies enable our website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.

Examples of preference cookies we use:

  • Cookies that remember your language preferences
  • Cookies that remember your currency preferences
  • Cookies that remember customized layouts or display preferences

4. Third-Party Cookies

Some cookies on our website are placed by third parties. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: For sharing and interaction capabilities (Facebook, Twitter, Instagram, Pinterest)
  • Payment Processors: For secure payment handling
  • Advertising Partners: For delivering relevant advertisements

These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites. This information may be used to provide analytics, measure advertising effectiveness, and deliver more relevant advertising.

5. Cookie Management

5.1 Our Cookie Consent Tool

When you first visit our website, you will see a cookie banner that allows you to accept or decline different types of cookies. You can change your preferences at any time by clicking on "Cookie Settings" in the footer of our website.

Our cookie consent tool offers the following options:

  • Accept All: Allows all cookies to be placed on your device
  • Necessary Only: Only allows cookies that are essential for the website to function
  • Customize: Lets you choose which categories of cookies you want to accept

5.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete cookies when you close your browser
  • Use private or incognito browsing mode
  • View and delete existing cookies

Please note that restricting cookies may impact your experience on our website, as some features may not function properly without certain cookies.

To manage cookies in your browser, you can typically find the controls in the "Settings," "Preferences," or "Options" menu. Here are links to instructions for popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

5.3 Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no industry standard for how websites should respond to these signals, so our website may not respond to "Do Not Track" signals at this time.

6. Data Collection and Use

The information collected through cookies may include:

  • Your IP address
  • Device type, operating system, and browser information
  • Geographic location (country or city level)
  • Pages visited and time spent on those pages
  • Referring website or source
  • Actions taken on our website (clicks, searches, bookings)

We use this information to:

  • Provide, maintain, and improve our website and services
  • Understand user preferences and customize content
  • Analyze website traffic and user behavior
  • Detect and prevent fraud
  • Measure the effectiveness of our marketing campaigns
  • Develop new features and services

For more information about how we use your personal information, please see our Privacy Policy.

7. Cookie Retention

The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies remain until you stop browsing, and persistent cookies remain until they expire or are deleted.

The expiration period for persistent cookies on our website varies, but typically ranges from a few minutes to two years.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will post any changes on this page and update the "Last Updated" date at the top of this policy. We encourage you to check back periodically to stay informed about our cookie practices.

9. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at:

Covocao Travel Agency
123 Traveler's Way, Suite 400
Vancouver, BC V6B 4X3
Canada
Email: [email protected]
Phone: +1 (604) 555-7890

Covocao

Creating unforgettable Canadian travel experiences since 2010. Your journey begins with Covocao.

© 2023 Covocao Travel Agency. All rights reserved.

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